1. Introduction

Atom Car Parts Ltd. is the retailer of Brand New and remanufactured Turbochargers, Fuel Injectors, Turbo Gasket & Fitting Kits, Other Turbocharger parts.

As an essential part of our business, we might collect and manage customer data. In doing so, we observe UK data protection legislation and are committed to protecting and respecting customers’ privacy and rights. Specifically, we act as “Data Controller” in respect of the information gathered and processed by this website.

In order that you are reliably informed about how we operate, we have developed this Privacy Statement. Together with any additional Privacy Notices which you may see as you navigate around this website, this Privacy Statement describes the ways in which we collect, manage, process, store and share information about you as a result of you visiting this site. This Privacy Statement also provides you with information about how you can have control over our use of your data.

2. What information we might collect.

In general terms, we seek to collect information about you so that we can:

-procced the orders that you may make via this website,
-provide high-levels of customer support and care,
-communicate with you effectively whether this is about your order, or so that you don’t miss out on great promotions, offers and helpful reminders.

The information that we need for these purposes is known as your “personal data”. This includes your name, home address, telephone numbers and email address. We collect this in a number of different ways. For example, you may provide this data to us directly when filling in forms on this website, or when corresponding with us by telephone, e-mail or letter.

If you are placing an order with us, we may also take your credit card details: however, we do not save this data on any of our systems.

Please be advised that by using this website, we will not be collecting any special categories of data about you (i.e. date of birth, data about your ethnicity, religion, health etc).

3. Cookies

We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and to deliver a better and more personalised service. They enable us:

  • To estimate our audience size and usage pattern.
  • To store information about your preferences, and so allow us to customise our Website according to your individual interests.
  • To speed up your searches.
  • To recognise you when you return to our website.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our website.
Please note that our advertisers may also use cookies, over which we have no control.
Our website saves the contents of your basket when you haven’t completed a transaction. If you quit our website without placing an order the system will remember the items you added to your basket and send you an email with a reminder. We do this to make sure your shopping experience is as hassle-free as possible. If you do not want to receive these emails in the future, please let us know.

4. How Long do we keep your data?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Our procedures to manage data retention is to retain customer data for 3 years to support some of our parts warranty.
The email marketing unsubscribe function will remove your details from marketing lists and confirmation of your removal will be sent to your email address.
Data back-ups can take up to 60 days to remove specific data from the system.
We will take reasonable steps under Article 17 of the GDPR to meet data subject requests.

5. How do we protect your information?

We take the protection of your information seriously and have appropriate physical and technological security measures in place to keep it safe. Internally, we restrict access to personal information. Only employees who need the information in order to do their jobs have access to it.

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries. Your personal information may also be shared with trusted service providers acting on our behalf who provide services such as: web hosting, web analytics and integration, customer service web chat and ticketing, order fulfilment, data analysis including data personalisation, infrastructure provision, email marketing data, review sites of our services, auditing services and other services to enable them to provide services, our courier companies who may deliver your orders, our affiliate websites and garage partner networks, third party suppliers who manage our secure payment platform and credit card processing.

We’re based in the UK but sometimes your personal information may be transferred outside the European Economic Area. If we do so we’ll make sure that suitable safeguards are in place, for example by using approved contractual agreements, unless certain exceptions apply.

6. Your rights.

You have certain rights over your personal information. These include the right to access a copy of your personal information or have some elements of it transmitted to you or another company in a common electronic format. In certain circumstances, you can have your personal information corrected or erased, or you can restrict our use of it. You also have the right to object to the way we use your personal information.

We want to make sure that your personal information is accurate and up to date. Therefore, if you think any information we hold about you is incorrect or incomplete, please email or write to us at the addresses given below so we can update our records.

If you have any comments or queries regarding our use of your data, please contact our us by email at: office@atomcarparts.co.uk,

or by post at:

Atom Car Parts LTD.
Lok’nStore
Etheridge Avenue
Milton Keynes
Buckinghamshire
MK10 0BP
United Kingdom